The Customer acknowledges that the service EMAIL, and VPS Hosting is provided by Vedova d.o.o. through the Internet and then in a manner as described online and published on the site, under the conditions set out below. Conditions that are to be built and completed by the " Disclaimer "on the site.

The transmission on line in the application form for service activation and payment of the required form you accept all the terms and conditions of this contract drafted and prepared in compliance with the provisions contained in the Directive 97/7 / EC on the protection of consumers in respect of distance contracts. Any more performances than the ones set in the offer will be made only after specific request of the User according to procedures to be determined from time to time.

* 1.1 This contract for the supply of services is concluded between the company Vedova d.o.o., Sedejeva ulica 4, 5000 Nova Gorica, hereinafter referred to as simply "Vedova Hosting" and l ' user the subscriber contract or application form, hereinafter referred to as simply "User".


* 2.1 Vedova Hosting provides the User hard disk space for the management of sites in the World Wide Web "WWW" or other data accessible via the telecommunications network Internet via computers connected to it permanently.
* 2.2 The User, acting in complete independence, can buy the services offered by Vedova Hosting possibly sell them to their customers. Vedova Hosting offer hospitality through its dedicated servers and connected to the Internet sites of the User and its customers.
* 2.3 For legal purposes, business or financial, the User will resell the services offered by Vedova Hosting should be regarded as an independent entity from Vedova Hosting. The User is only authorized to resell the services offered by Vedova Hosting as specified in this Agreement. The User has no authority to act on behalf of Vedova Hosting.
* 2.4 You may use, even translating it into different languages, all documentation produced by Vedova Hosting and made available on its Web site.
* 2.5 You acknowledge and agree:
- Vedova Computing assumes that an 'obligation of means and not of result, therefore the success of the application for registration / transfer is subject to its acceptance by the competent Registration Authorities
- That domain names which appear to be available may not be in reality and is already being recorded but not yet included in the databases of Authorities
- That Vedova Hosting is not responsible and can not under any circumstances take responsibility for the resolution of disputes concerning the assignment of a domain name, as well as any changes made by the Authorities to the registration procedures or to the relevant Naming

* 3.1 By signing the order on the site sent to Vedova Hosting, the User requests to Vedova Hosting to provide its services according to the specifications given in the order. The signing of the order and the use of services implies the acceptance of these general conditions of contract.
* 3.2 You acknowledge and agree that:
- Ensure that the procedure of registration or domain transfer has successfully completed, the user must provide accurate and truthful and produce, according to the request, the necessary documents (eg .: letter of assumption of responsibility for the registration of domains. it)
- Vedova Hosting undertakes to communicate to the email address indicated by you when completing the order, all instructions and information necessary for the successful completion of the action;
- In the case of the registration of a domain with the extension .com / .com / .net / .org / .biz / .info and similar, the cost of fees for maintenance of the domain for the following year to the first, in case renewal of the services by you, will be borne entirely by Vedova Hosting.
- In the case of transfer of the domain cost of taxes and included in the costs of service activation. The new deadline is determined by the behavior of the various authorities. In the case of domains with the suffix .it will call for a new annuity starting from activation of the service from Vedova Hosting and in the case of domains with extensions COM, NET, ORG, BIZ, INFO with an extension of one year compared with the old expires at the competent authority.
- In the case of registering a domain with the extension cc TLD (country code top level domain) different from it, the cost of registration fees (annual / biennial) is always the responsibility of the User; being renewed, therefore, the amount will be calculated as an increase compared to the cost of ordinary maintenance of services contractually acquired.
3.3 On successful registration, the user, or the person designated by the user as holder of the domain name, it will be the legitimate holder of the domain name chosen remains, also, the sole and exclusive responsibility for its use and for contents. The user will in any case must check within 15 days of service activation the accuracy of the data relating to the holder of the domain name in the database of choice for the domain: therefore, if that within this period is not raised any objection of the User for the accuracy of their data, Vedova Hosting consider how accurate the data entered into the database of the reference.
3.4 The User must notify Vedova Hosting immediately or no later than 24 hours of sunshine any irregularities in service. Any damage caused by a little diligent communication will be considered the responsibility of the User.

4.1 The contract ends only when Vedova Hosting user receives the request form when the service is accepted in its entirety with the procedures provided for the conclusion of contracts on line, together with the payment of the sum due to the type of service chosen. The service activation and registration of domains, therefore, from the date of effecting payment. The payment is due at the time of activation of the service for the first period, while for periods after the payment of the consideration will be made within 15 days of expiration.
In accordance with the provisions of laws l 'You acknowledge that the payment of the service can be made with one of the procedures indicated in the online form, and exactly postal order, bank transfer or credit card.
4.2 Vedova Hosting reserves the right to unilaterally change at any time without notice both to the tariffs that the terms and conditions of this Agreement. The Subscriber shall dissenting, in this unique event, the right to cancel the subscription within 30 days from the moment you have been informed of any changes. In this case he will be entitled to reimbursement of the amount of the subscription period may not benefited. The Subscriber expressly agrees that any change under this paragraph may be brought to its attention also by Vedova Hosting and therefore sending an e-mail will constitute formal notification of the change.
4.3 Non-payment by You of the agreed renewal Vedova Hosting authorizes the suspension of the service after 15 days from the date the payment was due; any sums paid in advance or deposit will be retained by Vedova Hosting to cover the expenses incurred for the preparation and the technical study of the service. The user is in any case required to pay the amount due to Vedova Hosting, to pay compensation for additional damages, and will persist until such time as 'the situation of arrears', Vedova Hosting reserves to manage the possible transfer of Internet domains registered by you - for themselves or for their customers-to other entities', provider, maintainer or authority, in their own time and manner.

* 5.1 Unless otherwise specified, the contract has a duration of 12 months (twelve) and the user is automatically renewed annually upon expiration of the first year and subsequent to the period of twelve (12) months if notice is not given, upon notice by registered mail, within 60 (sixty) days from the end of the period or annuality underway. In case of cancellation made out of time allowed, such cancellation will not have 'effect on YEARS' or period. In this case the user must 'still pay in full for the renewal fee.
* 5.2 The terms of this contract are fully implemented and accepted by the customer even in the case of use of charge and / or temporary services provided to any title from Vedova Hosting.
* 5.3 Under the provisions of Laws You acknowledge:
- To have the right to terminate this contract, without obligation to give reasons and / or to pay any penalty, within 14 (fourteen) working days from its signing or from the day have been fulfilled the obligations set out by Laws. The right of withdrawal under this clause is exercised by sending by the deadline of a written communication to Vedova d.o.o., Sedejeva ulica 4, 5000 Nova Gorica, Slovenia, by registered mail with return receipt. The communication can be sent, within the same period, by telegram, telex and facsimile, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. It is understood, and what the Customer acknowledges and agrees that the arrangements in Laws provided for in this agreement does not apply when the Customer performs and concludes this contract for purposes related to their business or profession;
- That any complaints may be sent to the headquarters of Vedova Hosting;
- That the services will be provided through the procedures indicated on the website of Vedova Hosting (
* 5.3 Warranty 30 days "Money Back"
All our hosting services and VPS are covered by a warranty of 30 days. type "Money back guarantee"! If you are not completely satisfied with the service during the first 30 days of use, Vedova Hosting will refund the cost of the hosting plan, without having to justify the reasons for the request!

The customer is entitled to withdraw freely from these Conditions within 30 days following the conclusion of the contract, pursuant to Laws. The withdrawal must be exercised in writing by registered mail with return receipt to be sent to Vedova d.o.o., Sedejeva ulica 4, 5000 Nova Gorica, Slovenia.
. The notice may also be sent by fax or email, if confirmed within 48 hours by registered letter a / r. Following the withdrawal by the Customer in accordance with the above and within 14 days from the date of withdrawal, Vedova Hostingwill credit the customer for the amounts that paid
However, for the burden that against Vedova Hosting and by their nature not reversible, they are excluded from the reimbursement the following expense items:
- Shipping and activation may be incurred by Vedova Hosting (so-called "setup costs" or "one-off")
- Costs of banking and / or credit card transactions supported by Vedova Hosting, the rate of one (1) Pound for payments made by bank transfer or 4% of the total order for payments through VISA / Mastercard. The fixed cost of the refund by bank transfer, credit card, is five (5) Pounds. In case of payments in a currency different from GBP, will be also applied an exchange rate commission of 2.5% on the total.
- Registration, transfer or renewal of domains, the nature of which is not reversible.
- Web traffic greater than 100 MB measured at the network port, which will be deducted from the total credit at the rate specified in the list. Vedova Hosting, in agreement with the customer, quantifies into 100 MB maximum traffic necessary to evaluate the actual correspondence of the quality of service with the statements and then the will or not to forgo the purchase.
Are also not subject to refund the additional services (defined as: "Options"), the rates for excess traffic or disk space already used, the cost of consulting services already provided or licenses already granted.

* 6.1 Vedova Hosting is not responsible for the content of the information published by the user on the Internet and is not responsible in any way for damage caused directly or indirectly by the services provided; the user uses the services provided by Vedova Hosting assuming all civil and criminal liability arising from the use of such services, raising Vedova Hosting from liability in case of complaints, lawsuits, governmental or administrative actions, losses or damages (including legal costs and fees) arising from illegal services by the user or one or more of its customers. Vedova Hosting may interrupt the service without notice, in which case the User will be refunded the unused portion of the service calculated from the day of failure to provide the same user already anticipated.
* 6.2 You agree not to store sensitive data on the site and to take charge of the responsibilities arising from the failure to protect the data entered; it also undertakes to take the utmost care of alphanumeric codes (called "password") necessary for the performance of the service will not transfer them to third parties, in response, therefore the custody of them.
* 6.3 is strictly PROHIBITED of Your use of telematic services Vedova Hosting for illicit purposes, for sending unsolicited advertising (also known as "spamming" or "spam") in discussion groups on Usenet ("newsgroups ") and / or addresses of users who have no relationship with the sender.
And 'also it is forbidden to publish websites containing newspaper journalism without the written consent of Vedova Hosting and not to consider and / or indicate in any case Vedova Hosting as a publisher or printer without the written consent of Vedova Hosting same.
It also prohibited the publication of:
a. pornographic, obscene, erotic or in favor of pedophilia
b. offensive material or purposes contrary to morality and decency
c. material for purposes contrary to public
d. material detrimental to the rights of third parties
and. copyrighted material (ex. books and / or publications or parts of them or whatever)
f. material held illegally (ie. pirated software, unauthorized copies, etc.)
g. materials or applications that use an excessive amount of CPU resources and / or cause malfunctions to the server
h. information or databases in contrast to the current legislation
* 6.4 The material considered "doubtful" at the discretion of Vedova Hosting will be examined and a decision is made on the possibility of release after a suitable notice via e-mail user.
If you fail to comply with the terms mentioned above, Vedova Hosting cease services without notice and without that nothing is owed by Vedova Hosting for any remaining period. The User also acknowledges and accepts that in case of dispute with third parties regarding the registered domain name or website content, Vedova Hosting reserves the right to suspend the service pending the resolution of the dispute in the appropriate judicial, explicitly excluded any repayments or compensation or liability of Vedova Hosting for loss of use of services offered in the period of suspension.
* 6.5 The User is directly responsible for relations with its potential end users concerning the services provided by Vedova Hosting, both in the sales in the aftermarket, answering questions posed by them and offering them all the necessary support for the entire contract period.
* 6.6 The User must exercise extreme caution to ensure that their customers do not use the services illegally, violating the laws of the United Kingdom and European Community and the laws in force in the place in which the user and its clients reside.
* 6.7 The User acknowledges and agrees that the registration of a domain name involves the insertion of personal data of in a publicly accessible register; therefore, undertakes to ensure that the personal data provided to Vedova Hosting for the entire execution of the contract are correct, current and truthful. It remains of course understood that in the event that you fail to provide adequate proof of identity, home or residence or, where appropriate, of their status as legal representative, Vedova Hosting reserves the right to refuse to provide the service or , if the service is already active, to immediately suspend and / or terminate the contract, withholding and collecting the amounts paid by you as a penalty to pay compensation for additional damages.
* 6.8 The User is obliged to promptly notify any changes to the personal data disclosed upon signing of the service: in particular, must guarantee their reachability via email and to communicate any changes that relate to the email address indicated at time of signing that is considered by Vedova Hosting as email address valid reference for each letter relating to the contract.
* 6.9 Vedova Hosting and the User mutually undertake to ensure that any employees will treat as absolutely confidential any data or information known or managed for reasons of his office.

* 7.1 You understand and acknowledge that telematic services Vedova Hosting is based on a system physically located in Slovenia, United Kingdom, Switzerland, any European Community member state or in any other country in the world, depending on the technical resources necessary for the proper service delivery.

* 8.1 In no event shall Vedova Hosting nor any other that had a part in the creation, production or supply of services Vedova Hosting be liable for any direct or indirect, incidental, special or consequential damages of any nature, whether contractual that extra-contractual, resulting from or employing the services of Vedova Hosting and / or interruption of the operation of services Vedova Hosting. The provisions of this Article shall remain valid and effective even after the termination of the term of this contract, expiration, termination or cancellation thereof.
* 8.2 In no event Vedova Hosting will be held responsible for malfunction of services resulting from liability of telephone lines, electricity and national and global networks, such as failures, overloads, outages, etc..
* 8.3 No compensation will be required to Vedova Hosting for any direct and / or indirect arising from the use or non-utilization of services. If you suffer damage, you may be required to reimburse the price paid for any period where not taken the service.
* 8.4 Vedova Hosting shall not be held responsible for failures to comply with its obligations arising from causes outside the sphere of the company's control or acts of God. Please note that Vedova Hosting, does not perform backups of the data (backup) of the user.
It is not liable for any loss of data.
You and 'must keep a copy of the published data on the server Vedova Hosting. And / or require the service (backup).
* 8.5 Vedova Hosting shall not be held liable for infringements of third parties that affect the functioning of telematic services made available to you, including, without limitation, the slow speed or failure of telephone lines and computers that manage the telecom traffic between the user and the system Vedova Hosting.
* 8.6 The user agrees to hold harmless from all losses, damages, liabilities, costs, charges and expenses including any legal costs that may be suffered or incurred by Vedova Hosting as a result of any failure to meet its obligations and guarantees user with the signing of this contract or application form and in any case related to entering information in the space provided by Vedova Hosting, even in cases of damages claimed by third parties for any reason.
* 8.7 With respect to the terms of the provision of services provided, the user acknowledges that Vedova Hosting does not provide any guarantee that the service is easily salable or that fits a particular purpose. In addition, for the specific structure of the Internet, where many entities are involved, no guarantee can be given about the constant availability of the service. In this sense, the user agrees not to hold Vedova Hosting liable for any loss or damage of any kind resulting from loss of data, the lack of access to the Internet, the inability to transmit or receive information caused by or arising from, delays, canceled transmissions or service interruptions.

* 9.1 Neither party is responsible for failures attributable to causes of fire, explosion, earthquake, volcanic eruptions, landslides, cyclones, storms, floods, hurricanes, avalanches, war, popular uprisings, riots, strikes and any other cause unpredictable and exceptional prevents provide the agreed service.

* 10.1 Vedova Hosting is committed to maintaining the efficiency of the service offered: in case it was forced to interrupt the service for exceptional events or for maintenance, Vedova Hosting will take care to restore services as quickly as possible to minimize the risk of hardships of all kinds. Vedova Hosting define the appropriate procedures for access to services and reserves the right to improve them at any time to be able to increase efficiency. Vedova Hosting will provide you all the technical specifications for accessing the same services.
* 10.2 In case of failure to renew the registration of the domain name for reasons ascribed to Vedova Hosting, the same undertakes to pay the User a penalty amount equivalent to twice the amount paid by you for the request for renewal of the domain name. In this way, do you agree to give up any further claim and / or claim for damages.

* At 11.1 Vedova Hosting will be collected and stored data related to the subscription form in order to fulfill their tax obligations, tax and anything else necessary to activation, management and / or maintenance of services provided by Vedova Hosting. The nature of data is not compulsory and any refusal has no consequence but could result in the non-fulfillment of assumed by Vedova Hosting in the provision of services requested. The personal information provided by you to Vedova Hosting directly or indirectly are protected by GDPR and subsequent amendments and additions, relating to the protection of people and other subjects regarding the processing of personal data, and will therefore be used for the entire execution of the contract and for the formalities required by law or requested by the competent authorities.

* 12.1 This contract has a value between the parties from the date of activation notified by e-mail until the natural expiration of the contract.

* 13.1 Any tax liability arising from the contract, including any taxes for advertising, shall be borne by the user.

* 14.1 Vedova Hosting reserves the right to declare the contract terminated pursuant to and by effect of Laws with a written letter to be sent by e-mail in case of breach of the obligations contained in points: 4 . PAYMENT AND NON-PAYMENT and 6. OBLIGATIONS, PROHIBITIONS AND RESPONSIBILITIES, remain in any case affect the rights of Vedova Hostingthe perception of fees for services under contract even if not used in full.

* 15.1 For any dispute arising from this contract, the parties purport conventionally competence in favor of the forum which will be chosen by the supplier.