Soluzioni Cloud

 

Cloud

 

Con S.O. Linux CentOS, Debian, Ubuntu, Gentoo

FreeBSD

Windows 2008 Server

 

Varie soluzioni secondo le esigenze del cliente.

Tutte su link a 1Gbps

Guarda le offerte disponibili nella nostra Area Clienti Cloud

Ora disponibile nella versione con sistema operativo integrato: CloudOS
  

Per info contattaci via e-mail a: This email address is being protected from spambots. You need JavaScript enabled to view it. o per telefono al 392-9945600

Prima di aderire all'offerta, leggi le condizioni generali di contratto.

Server Virtuali serie Personal e Business

 

VPS

 

Con S.O. Linux CentOS, Debian, Ubuntu, Gentoo

FreeBSD

Windows 2008 Server

 

Spazio su disco a partire da 5GB

Ram da 512MB

Indirizzi IPv4 e IPv6 nativi

Su Link a 100Mbps (opzionale 1Gbps)

Prima installazione compresa nel prezzo*

Wiki in linea, con esempi pratici, per prendere facilmente confidenza con il Pannello di Controllo

 

*ogni reinstallazione è a carico del cliente, o può essere eseguita da noi dietro un piccolo pagamento a forfait
  

Per info contattaci via e-mail a: This email address is being protected from spambots. You need JavaScript enabled to view it. o per telefono al 392-9945600

Prima di aderire all'offerta, leggi le condizioni generali di contratto.

OUR PARTNERS

Vedova Hosting makes use of many partners for their hosting services and e-mail.

VEDOVA HOSTING: INFO PAGE

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Here a short excerpt, far from being exhaustive, about how we work and also, of course, how to obtain help in fixing issues.

 

 Customer Response Time

Q. How long i have expect to wait before receiving an acknowledgement of my communication?

 A. Generally in about 72Hrs from the request.

How long you usually do you take to resolve issues?

 A. It depends on the request, however generally not more than 5 days.

 

 Complaints & Escalation Process

Q. How can I make a complaint?

 A. See the contacts below or phone number on top of the homepage.

Q. What's your complaints time response?

 A. Generally in about 72Hrs from the request.

Q. What information I have to send to you for a complaint?

 A. You have to write us account details, domain details, and what you're expecting to get. Also include any log details you have.

Q. What can I do if your answer will no satisfy my request?

 A. The best is to contact us directly by phone at +44 (0) 2081444008: we think we can talk about your issue and give you the best explanation is possible (and if possible a fix).

 

 Domain Complaints

Q. What about if I cannot got the results that i'd expect?

 A. You can contact registries directly. Below here a short list of registries contact details.

 

Please use these details to contact us for any domain name related queries you may have, and not satisifed by us, including complaints and instances of domain name abuse, you should expect to receive a response with a few hours and no more than 5 days.

* UK Domains - Contact Nominet (the .uk registry): http://www.nominet.uk/resources/complaints 

* EU Domains - Contact EurID (the .eu registry): http://www.eurid.eu/en/eu-holders/domain-name-disputes

* Other Internet Domains - Contact ICANN (the .com, .net, .org, ... registry): https://www.icann.org/resources/pages/help/dndr/udrp-en

  

 How To Get In Contact

Help Desk Line: +44 (0) 2081444008

General support or complaints?

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Abuse?

For any suspect abuse feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it. !

Postal address for requests or compliances:

Vedova Computing Ltd
20-22 Wenlock Road
London N1 7GU, UK

 

WARRANTY 30 DAYS "MONEY BACK"

All our hosting services and VPS are covered by a warranty of 30 days. type "money back"! If you are not completely satisfied with the service during the first 30 days of use, Vedova Computing will refund the cost of the hosting plan, without having to justify the reasons for the request!


The customer is entitled to withdraw freely from these Conditions within 30 days following the conclusion of the contract, pursuant to and by effect dell'art.5.1 Leg. 185/1999. The withdrawal must be exercised in writing by registered mail with return receipt to be sent to Vedova Computing Ltd, 20-22 Wenlock Road, N1 7GU London, United Kingdom.
The notice may also be sent by fax or email, if confirmed within 48 hours by registered letter a / r. Following the withdrawal by the Customer in accordance with the above and within 15 days from the date of withdrawal, Vedova Computing will credit the Customer for the amounts they paid.

However, for the burden that against Vedova Computing and by their nature not reversible, they are excluded from the reimbursement the following expense items:
- Shipping and activation may be incurred by Vedova Computing (so-called "setup costs" or "one-off")
- Costs of banking and / or credit card transactions supported by Vedova Computing, the rate of one (1) euro for payments made by bank transfer or 3.4% of the total order for payments through VISA / Mastercard and PayPal. The fixed cost of the refund by bank transfer is two (2) Euro
- Registration, transfer or renewal of domains, the nature of which is not reversible.
- Web traffic exceeds 100 MB measured at the network port, which will be deducted from the total credit at the rate specified in the list. Vedova Computing, in agreement with the customer, quantifies into 100 MB maximum traffic necessary to evaluate the actual correspondence of the quality of service with the statements and then the will or not to forgo the purchase.
Are also not subject to refund the additional services (defined as: "Options"), the rates for excess traffic or disk space already used, the cost of consulting services already provided or licenses already granted.

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