All our hosting services and VPS are covered by a warranty of 30 days. type "money back"! If you are not completely satisfied with the service during the first 30 days of use, Vedova Computing will refund the cost of the hosting plan, without having to justify the reasons for the request!

The customer is entitled to withdraw freely from these Conditions within 30 days following the conclusion of the contract, pursuant to and by effect dell'art.5.1 Leg. 185/1999. The withdrawal must be exercised in writing by registered mail with return receipt to be sent to Vedova Computing Ltd, 20-22 Wenlock Road, N1 7GU London, United Kingdom.
The notice may also be sent by fax or email, if confirmed within 48 hours by registered letter a / r. Following the withdrawal by the Customer in accordance with the above and within 15 days from the date of withdrawal, Vedova Computing will credit the Customer for the amounts they paid.

However, for the burden that against Vedova Computing and by their nature not reversible, they are excluded from the reimbursement the following expense items:
- Shipping and activation may be incurred by Vedova Computing (so-called "setup costs" or "one-off")
- Costs of banking and / or credit card transactions supported by Vedova Computing, the rate of one (1) euro for payments made by bank transfer or 4% of the total order for payments through VISA / Mastercard. The fixed cost of the refund by bank transfer is five (5) Euro
- Registration, transfer or renewal of domains, the nature of which is not reversible.
- Web traffic exceeds 100 MB measured at the network port, which will be deducted from the total credit at the rate specified in the list. Vedova Computing, in agreement with the customer, quantifies into 100 MB maximum traffic necessary to evaluate the actual correspondence of the quality of service with the statements and then the will or not to forgo the purchase.
Are also not subject to refund the additional services (defined as: "Options"), the rates for excess traffic or disk space already used, the cost of consulting services already provided or licenses already granted.